Learning Coordinator: Program Development and Delivery

TITLE: Learning Coordinator Program Development and Delivery

SALARY & FLSA: $27.23 per hour; FLSA non-exempt

OPENING DATE: 12/01/2023

CLOSING DATE: 01/02/2024 (May close sooner if a sufficient number of applications are received.)

JOB TYPE: Regular, Full-time

UNION: Represented

OPENINGS: 1

LOCATION: Hybrid (on grounds 2-3 days/week and remainder work remotely)

DEPARTMENT: Learning and Innovation

HOW DO YOU ZOO?

More than 1.3 million people visit Woodland Park Zoo each year. We connect people with wildlife and remind them of what’s at stake in our changing world. Our job is to motivate people to take action and provide them with the tools needed to join us in saving endangered species. Working for the zoo means upholding our mission, “To save wildlife and inspire everyone to make conservation a priority in their lives.” Apply today and show us how you zoo.

Who You Are

As our new Learning Coordinator, we know you will be successful in this role because you:

• Love Working with Teens and Young Adults: You enjoy developing, facilitating and presenting age-appropriate curriculum for teens and young adults that inspires them to make conservation a priority in their lives. You can use your experience presenting engaging programs and facilitating extraordinary experiences for audiences of all ages virtually and in-person, on and off zoo grounds, independently or in collaboration with other staff or volunteers.

• Enjoy Curriculum Development: You are able to write culturally relevant curricula, that incorporates the zoo’s priorities and focus areas, such as the zoo’s field conservation projects, climate awareness and resilience, and empathy for wildlife.

• Are a Relationship Builder: You are great at collaborating and establishing strong working relationships and partnerships with your team, cross-departmentally, the public, and with community organizations.

• Are a Lifelong Learner: You enjoy constantly learning and remaining up to date with current trends and best practices in social change programming and experiences through networking with other professionals, professional development, and literature.

• Promote Inclusion and Social Justice: Your personal lived experience combined with your commitment to advancing diversity, equality, inclusion, and social justice drives you. You are excited to help the Woodland Park Zoo continually better itself by applying anti-racist teaching techniques and an equity lens to identify disparities, biases, and other insights.

Your Primary Responsibilities

• Lead project teams or content areas as directed.

• Assist as directed in evaluating the impact of programs, curricula, activities, and projects.

• Research, organize, and analyze data, preparing reports, articles, blog posts, and other narratives as needed.

• Perform logistical support duties to include booking and organizing rooms, resources, and registration of participants, schedule activities, and maintain records and databases.

• Provide feedback on curriculum, program, and activities; identify and recommend policy and process improvements to department leadership.

• Develop agendas and facilitate inclusive participation in meetings, building consensus, resolving conflicts, and capturing notes as appropriate.

Preferred Qualifications

• Ability to speak a language in addition to English.

• Washington State Driver’s License

• Experience working in an informational education organization, such as: zoo, aquarium, museum, camp, or park.

Qualifications

• Bachelor’s degree from an accredited college and two (2) or more years of experience in developing, coordinating, delivering, or evaluating engaging, inclusive experiences, trainings, or programs for a variety of audiences; and/or an equivalent combination of education and experience and/or training.

• Ability to listen patiently and attentively, ability to express self clearly and effectively, and ability to adapt communication based on audience and purpose with inclusivity.

• Ability to develop programs and experiences that center on diversity, equity, access, and inclusion.

• Ability to effectively present information to zoo management, public groups, donors, volunteers, and zoo board members.

• Proficient and experienced in Microsoft Office applications, particularly Word, Excel, PowerPoint, Outlook, and Teams. Ability to conduct internet research and work with customized databases and technology.

• Successful applicants must live and work in Washington State to perform this role.

• Applicants must be at least 18 years old.

Benefits

The Woodland Park Zoo offers a comprehensive benefits package for full time staff including:

• Medical, dental, and vision HMO and PPO plans for you and eligible dependents

• 11 paid holidays and 2 personal holidays

• Accrue 12 vacation days and another 12 days of sick your first year

• Flexible Spending Account (FSA)

• Employee Assistance Program (EAP)

• Tuition reimbursement

• Free zoo membership that includes zoo admission and discounts after 90 days

• 4 complimentary tickets per year plus other discounts and perks

• Free staff parking

• 403(b) Retirement Plan

SELECTION PROCESS

Application: Please include a resume and cover letter with your application through our Zoo Careers site at zoo.org/jobs. Please be sure to list or upload copies of all relevant training and certifications on your application. The zoo may review existing application pools to fill this position or use this pool to fill future vacancies.

This opportunity is open to all candidates that meet the qualifications. Woodland Park Zoo values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The zoo encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, 2SLGBTQ, people with disabilities, veterans, and those with diverse life experiences. Woodland Park Zoo is committed to providing access and reasonable accommodation in all its services. If you need accommodation in the application or interview process, please contact our recruiting team at careers@zoo.org.

Screening: We will review applications and select some candidates for screening calls. Final candidates will be invited for virtual or in-person interviews.

Offer: Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check.